Management Assistant (NQF5)

ACCREDITED BY

QCTO

SAQA ID

101876

CREDITS

316

NQF LEVEL

5

DURATION

2 YEAR

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Purpose of Qualification

Become the Critical Support Professional Every Organization Needs

Elevate Your Career with Strategic Administrative Excellence

Are you ready to become an indispensable professional who bridges executive leadership and organizational success? Our Occupational Certificate in Management Assistant is your comprehensive pathway to a dynamic and rewarding career.

Program Designed For:

  • Aspiring administrative professionals
  • Current office administrators seeking career advancement
  • Individuals looking to develop high-level professional skills
  • Career changers wanting to enter a versatile professional field

Knowledge Modules

NQF Level

Credits (106)

Document management and record-keeping

5

15

Computerised Information Processing

5

25

Resource and procurement management

5

5

Social media and digital literacy

4

5

Office protocol, deportment and etiquette

4

10

Business communication and customer services

5

8

Ready for work standards

4

5

Basic business calculations

4

5

Apply End User Computing

3

6

Business documentation and design

4

10

Meeting administration

4

10

Introductory project management

4

2

Practical Modules

NQF Level

Credits (75)

Create a trip itinerary

5

15

Address protocol requirements

5

5

Determine, acquire and allocate resources for the secretarial unit

5

10

Design and develop complex text documents

5

5

Manage a small project

5

10

Support the recruitment, selection and induction of secretarial staff,

5

10

Apply communication and effective customer relationships

5

10

Organise meetings

5

10

Work Experience Modules

NQF Level

Credits (135)

Perform administrative and meeting support functions to support management

5

12

Apply ready for work standards to everyday work activities

5

25

Handle customer and client’s queries and liaison in an office

5

8

Assist in planning and coordinating at least two special events/conferences

5

20

Procure and allocate resources

5

15

Manage a paperless office

5

20

Apply supervisory skills to coordinate and direct clerical staff activities

5

20

Prepare a trip itinerary

4

15

Assessments are ongoing, informal evaluations used to monitor student learning and provide continuous feedback. The goal of formative assessments is to help students identify strengths and weaknesses and target areas that need more work. Examples include classroom discussions, quizzes, homework assignments, observation of students, and student self-assessments. Formative assessments do not typically contribute to a final grade.

All assessments will be concluded within the period allocated for the knowledge and practical modules. Assessors will provide learner feedback and remediation if required.

The External Integrated Summative Assessment (EISA) is an integral and critical component of the QCTO’s quality assurance system. It is a single national assessment leading to the awarding of an Occupational Certificate. EISA ensures that the assessment of occupational qualifications, part qualifications and trades are standardised, consistent and credible.

For learners to qualify for entry to EISA, learners must have a copy of a completed and signed Statement of Work Experience as well as proof of successful completion of the Knowledge Modules and Practical Skills Modules.  The statement of results obtained from Careers Business Institute will serve as proof that the candidate has satisfied all the requirements to be admitted to sit for EISA.

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An NQF Level 5 qualification

Horizontal

Vertical

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